04 / AI / Public sector · Wolfiz Solutions

PSEB Chatbot

The Pakistan Software Export Board's public chatbot, rebuilt on a faster backend and tuned to answer real questions accurately.

System
case study04

The problem

An assistant answering on behalf of a public body has to be both quick and right — the original stack was neither under load.

What changed

Backend migrated from Flask to FastAPI for better performance, scalability and response handling
One tuned backend adapted to serve two separate platforms, PSEB and ILMS
Live response accuracy improved across question types through backend tuning

Engineering map

Interface — conversational paths for public enquiries

Application — FastAPI request handling, migrated off Flask

Intelligence — responses tuned per question type

Operations — one shared backend serving both PSEB and ILMS

Technology

FastAPIPythonGPT APIs