04 / AI / Public sector
PSEB Chatbot
An AI interface that helps people locate and act on public information.
System
case study04
case study04
The problem
Make high-value information easier to find without making the interaction feel opaque.
Engineering map
Interface — clear conversational paths
Intelligence — contextual LLM responses
Automation — repeatable information flows
Operations — graceful fallback states
Technology
FastAPIPythonGPT APIs